David will be sharing overstockArt.com’s successful customer focused strategy along with leaders from companies including Forrester Research, Bosh Siemens, Interbank, MasterCard and more.
David will be the keynote speaker on day two in the session titled “Customer Engagement: Strengthening the Relationship with your Customer” on Thursday, May 23 at 2:20 p.m. ET. David will be sharing the success and strategy behind overstockArt.com’s “Commitment to Wall Art Happiness” customer service program, and the companies innovative mobile strategy which features an augmented reality mobile app that allows customers to virtually decorate their walls with art from their gallery.
“eTail Latin America is the largest eCommerce related conference for the emerging Spanish speaking online market. eTail conferences are highly respected industry events that are known for bringing first-rate thought leaders, innovators and game changers in the e-commerce and retail space,” said David. “I am honored to have this opportunity to add our voice to this dialogue and hope to educate brands and other retailers how we at overstockArt.com have found a way to engage and excite our customers about our wall decor products.”
To learn more about David’s speaking engagement visit eTail 2013 Latin America agenda.